सिंहदरबार संवाददाता
Kathmandu. Ncell has launched Voice over WiFi (VoWiFi) service to provide quality voice calling services to its customers through WiFi internet. Ncell has launched this service as part of its continuous efforts to ensure access to new technologies for common consumers.
This service enables customers to make clear HD voice calls, receive incoming calls and exchange SMS using any reliable WiFi internet. Also known as WiFi calling, VoWiFi service can be used to get service in places with weak mobile network signals, such as homes or basements of large buildings and even in remote places. In the initial phase, this service of Ncell is currently available on iPhone 8 and above iPhone models.
The specialty of this service is that there is no additional charge to benefit from the service. Customers can stay connected in areas with weak mobile networks by availing this service at the same cost as their existing voice and SMS services and benefit from expanded network coverage.
Just as 4G is required for Voice over Long Term Evolution (VoLTE) service, VoWiFi requires a reliable Wi-Fi connection. A key feature of this technology is that it automatically switches from VoWiFi to mobile network when you reach a mobile network while talking from areas with weak mobile networks. This will be of great benefit to customers in areas with unstable and weak mobile networks.
Ncell has announced that VoWiFi has been launched as a complementary technology to 4G to provide services to customers in indoor or basement locations where mobile network problems exist. Ncell plans to expand this service to other brands and models including Samsung, Xiaomi, Oppo and Vivo soon. It aims to provide the service to more consumers. Ncell has already expanded its 4G network to cover 94 percent of the country’s population, which makes it easy to use both VoLTE and VoWiFi services.
Customers with a mobile set that supports VoWiFi service need to download the Ncell app and activate this service through the app. After that, the customer can take advantage of the VoWiFi service through any reliable WiFi.
Before activating the service, customers must have both VoLTE and VoWiFi or WiFi calling activated or switched on on their mobile. For that, they have to go to the settings, go to the mobile network and select the SIM card and activate VoWiFi, WiFi calling or the like. Thus, if the customer sees VoWiFi or WiFi calling on their mobile, it means that the VoWiFi service is running on that mobile. The process of activating VoWiFi, WiFi calling in the settings is the same for both Android and iOS.
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