Kathmandu. Ncell has further expanded its customer service and launched ‘Ncell Shop in Shop’ with a new concept. The company has launched its first Shop in Shop in Bhairahawa from today.
Ncell has launched its first Shop in Shop in partnership with New Lumbini A to Z Mobile, Ncell’s official retailer in Malabar, Bhairahawa. Ncell Chief of Staff Steven Rodriguez inaugurated this Ncell Shop in Shop on Thursday during a program.
From Shop in Shop, customers can get all the services from simple inquiries related to Ncell services and facilities as they do from Ncell centers. Customers can avail various customer services like SIM, recharge, KYC update, SIM ownership re-verification, popular packages like Always On renewal, services, facilities, upgrade to eSIM, adjust internet settings, etc.
‘Now our customers can avail all customer services from the nearest Shop in Shop. This first Shop in Shop, which has been officially launched from today, is an example. In line with this concept, we are working on a plan to launch more Shop in Shops in various locations across the country, which will further expand and improve our customer service. “We are always committed to serving our customers in line with the core essence of our theme ‘We are for you’,” Rodriguez said.
Rodriguez also distributed various gifts to visitors who came to Shop in Shop and played ‘Spin and Wheel’ on the occasion of the inauguration. This Shop in Shop will serve customers six days a week from Sunday to Friday.
To make its customer service more convenient and provide an excellent customer experience, Ncell has also been operating 33 Ncell Centers in different parts of the country.
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